Vacancies
Part Time Care Navigator
Job Description
Job Title: Medical receptionist/Care navigator
Reports to: Care Navigation Team Manager
Job summary
Main duties include
- Handle inbound and outbound calls to signpost patients to access appropriate services or healthcare professionals courteously, efficiently and effectively.
- Welcoming patients and visitors to the Health Centre.
- Supporting the wider health centre team, including clinicians and admin staff to ensure first class service.
- Communicating with health care professionals, patients and non-clinical colleagues to ensure the smooth running of the health centre.
Experience: Previous experience within a front facing service is essential. Previous experience within a health care based service is desirable. Experience of working within a fast paced, changeable environment would be beneficial.
Skills: Excellent customer service skills are essential. Excellent telephony skills are essential. Basic computer skills are desirable, however full training will be given on the health centres IT systems.
Job Types: Part-time, Permanent
Salary: £11.08 per hour
Benefits:
- On-site parking
Schedule:
- Day shift
- Monday to Friday
Experience:
- front facing patient/customer: 1 year (preferred)
Work Location: In person
Please apply via Indeed or drop a CV into the surgery.
Work experience
We are happy to consider work experience applications. Please download and complete the work experience application form below.
Downloadable application for work experience at Chipping Norton Health Centre form.